Information on the processing of your personal data
Here we have compiled for you all information on the processing of your personal data by us, Wöllner GmbH, as well as your rights from data protection.
Special information on accessing our website, in particular on the use of forms can be found here:
Special information for processing your personal data during your visit to our website
1. We are responsible for data processing
Telephone: 0621 5402-0
Managing Director: Dr. Barbara März
2. If you have any questions about data protection, please contact our data protection officer
Data Protection Officer
3. For these purposes we need your personal data
We use your personal data to fulfil pre-contractual, contractual or post-contractual as well as legal obligations (Art. 6 para. 1 b, c GDPR)
We need your personal data if you conclude a contract with us or within the scope of legal obligations to which we are subject, e.g.
- if you buy a product from us,
- within the scope of the guarantee provided by us or a manufacturer, or
- to fulfil our statutory warranty obligations.
However, we sometimes need your personal data even before you conclude a contract with us, or even afterwards (e.g. for preparation of an offer). We also process your personal data to fulfil further legal obligations to which we are subject (e.g. tax obligations).
We use your personal data to safeguard the legitimate interests of ourselves or a third party (Art. 6 para. 1 f GDPR)
We process your personal data even if we or a third party have a justified interest in it: e.g. to hedge our receivables risk we can obtain a credit report or have a collection carried out and in the context of a business contact we process contact data of the contact persons of our business customers. We also use your personal data in the context of direct marketing, provided that you have not objected to this.
We use your personal data if you give us your consent (Art. 6 para. 1 a GDPR)
In individual cases, we need your concrete consent for the processing of your personal data. In such cases, we will ask for your prior consent and inform you separately.
4. Your obligation to provide personal data
If we work for you (e.g. in the context of a contract), we can do so only if you provide us with all the necessary personal data. If you do not want this, we cannot work for you. In some cases there is also a legal obligation to provide us with your personal data; we will inform you separately in such a case.
5. We obtain the personal data from these sources
We process the personal data we receive from you. In addition, we process personal data obtained from public sources (e.g. debtor lists (creditworthiness data)) or other sources (e.g. credit agencies (creditworthiness data)), if this is permissible. We will be happy to provide you with further details for the specific individual case.
6. Your rights
If you would like to know what personal data we have stored about you, we will tell you since you have a right to information in accordance with Art. 15 GDPR in conjunction with § 34 BDSG [Federal Data Protection Act].
If you inform us that personal data is incorrect, we must rectify this personal data. You have a right to correction in accordance with Art. 16 GDPR.
You have the right to have your personal data erased in accordance with Art. 17 GDPR in conjunction with § 35 BDSG.
In rare cases (e.g. if it is not clear whether personal data is correct or incorrect or if we would like to delete your personal data, but you do not want it to be erased) you can request the restriction of the processing of your personal data. You have the right to restrict the processing of your personal data in accordance with Art. 18 GDPR.
You have a right of objection in accordance with Art. 21 GDPR.
You can revoke your consent to the processing of your personal data at any time with effect for the future.
If you do not wish to receive direct marketing from us, you can object to this at any time and we will no longer use your personal data for direct marketing in the future.
If you object to the processing of your personal data, the legality of the processing on the basis of your consent will not be affected until you object.
You have a right to data portability in accordance with Art. 20 GDPR.
If you exercise your rights, it usually costs you nothing. Please contact us in such a case.
If you have a complaint or a question about data protection, please contact us (point 1 above) or our data protection officer (point 2 above). You also have the right to complain to a supervisory authority.
7. Recipients to whom we disclose your personal data
We use your personal data within Wöllner GmbH to fulfil our contractual or legal obligations.
If necessary and permissible or if we are legal compelled to do so, we forward your personal data to third parties or processors. Processors process personal data on our behalf and exclusively according to our specifications. Third parties or processors are for example IT companies (e.g. for operating our website), credit agencies (to check creditworthiness) or debt collection companies.
8. We store your personal data as briefly as possible
We store your personal data for as long as it is necessary to fulfil our contractual obligation or a statutory obligation. Your personal data is then deleted as soon as we no longer need it and no further storage is required by law. Your personal data will not be deleted as long as it is needed to assert, exercise or defend legal claims.